Operations Management

50 minutes

- Optimise your business by getting those key processes right!

About this course

Operations management done well will drive efficiency, reduce time and costs, and drive greater profits. It relates to your ability to seamlessly connect all the operational elements of your business together. From creating your product or service, positioning it in the marketplace, to getting it into the hands of your customer and then following up.

What will I learn?

  • What is operations management? An overview of the world of operations management.
  • The supply chain - Creating a product and getting it to the consumer.
  • Process performance and control - How do you control a process and ensure optimum performance.
  • Process Improvement - Let's look at some tools to improve your process.

Key People

Thought Leader - Barbara Hill

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